Special Event

Meet Support Partners at NAB Show 2026.

Find us at the Microsoft Booth W1731 in the West Hall, Las Vegas Convention Center, April 18th-22nd 2026

Event details

AI Transformation For Content Operations

AI Transformation For Organisations Where Content Matters.

Every organisation is becoming a media company. Sports leagues, broadcasters, agencies and global brands are producing more content than ever before, across more platforms, markets and audiences. But most organisations struggle to operationalise AI inside real production workflows. Support Partners helps organisations unlock the Microsoft AI platform they already own and turn it into operational capability.

Reduce production costs
Accelerate content workflows
Unlock new value from enterprise content
Comic Relief
London Live
Craft
BBC
ITV
Render Brew
McCann
USAGM
Microsoft
Adobe
BCG
Comic Relief
London Live
Craft
BBC
ITV
Render Brew
McCann
USAGM
Microsoft
Adobe
BCG

Trusted Across Content-Intensive Organisations

Selected client relationships across media, creative production, and enterprise content operations.

The Challenge

Content Operations Are Breaking.

Across every industry, organisations are producing more content than ever before. Sports leagues publish highlights globally within minutes. Brands generate thousands of campaign assets every month. Agencies run distributed production pipelines across continents. But the systems behind these workflows haven't evolved at the same pace. Content is stored across fragmented platforms. Manual processes slow production and distribution. AI tools exist, but rarely integrate into real operational workflows. The result is complexity, inefficiency and missed opportunities. Organisations know AI can transform content operations. They just struggle to make it work in practice.

AIR Fusion

Content Intelligence and AI Orchestration for The Modern Enterprise

Deploy AI across every content workflow, from ingest to archive. Built on Microsoft Azure, governed from day one.

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Content Intelligence and AI Orchestration for The Modern Enterprise

Featured capability

Content Intelligence and AI Orchestration for The Modern Enterprise

Outcomes

What Organisations Achieve.

Organisations working with Support Partners are transforming how content operations work in practice. Cloud-based production environments and automated workflows reduce infrastructure overhead and manual effort. AI-driven enrichment, search and workflow automation enable faster content creation and distribution. Content libraries become searchable, reusable and commercially valuable through AI-powered metadata and discovery. Organisations can expand production, localisation and distribution without scaling operational complexity.

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Comic Relief

Comic Relief

Studios

Creative teams needed less infrastructure drag and support burden.

Comic Relief simplified the technical environment around creative delivery so teams could focus more on the work and less on operational overhead.

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London Live

London Live

Media

Production Needed To Become More Efficient Without Risking Live Output.

London Live introduced a more flexible remote production model without disrupting live output.

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ITV

ITV

Studios

ITV needed a remote editing model that could support production without compromising control.

ITV modernised remote editing and production collaboration through an Azure-based operating model designed for security, flexibility, and continuity.

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Render Brew

Render Brew

Creative

Rendering Demand Peaks Hard, But Fixed Infrastructure Carries Permanent Cost.

Burst-to-cloud GPU capacity helped unlock growth without carrying the permanent cost of overbuilt rendering infrastructure.

Read the story

The Solution

The Operational Layer For AI-Driven Content.

AI can transform how organisations produce, manage and distribute content, but only when it is integrated into real operational workflows. Support Partners provides the operational layer that connects strategy, infrastructure, AI workflows and ongoing optimisation.

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Catalyst

Strategy, architecture, workflow design, and change planning that moves AI from pilot to operational reality.

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AIR Fusion

Content intelligence, metadata enrichment, search, and orchestration built on Azure, Fabric, and Purview.

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AIR Spaces

Elastic cloud production infrastructure for editing, rendering, collaboration, and secure content handling.

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AIR Assist

Managed services that protect platform performance, governance, support, and cost optimisation after launch.

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Our Innovation Flywheel

A Continuous Cycle of Innovation

Our four interconnected platforms work together to create a compounding cycle of value. Better infrastructure fuels richer intelligence, which drives smarter decisions and optimised operations.

AIR Fusion

Content Intelligence

AIR Spaces

Production Infrastructure

Catalyst

AI Acceleration

AIR Assist

Optimisation & Operations

Innovation Flywheel showing AIR Fusion, AIR Spaces, Catalyst, and AIR Assist working together in a continuous cycle

Industries

Built For Organisations Where Content Is A Strategic Asset.

The boundary between traditional media companies and other industries has disappeared. Sports organisations, broadcasters, agencies and global brands now operate large-scale content operations. Support Partners helps organisations across these industries transform how content operations work using the Microsoft AI platform.

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Media

Broadcast, Archive Activation, Localisation, Rights-Aware Workflows, And Distribution Operations.

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Sports

Match-day production, fan engagement, archive monetisation, and high-demand content pipelines.

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Studios

Cloud-based editing, rendering, review, secure collaboration, and flexible production infrastructure.

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Creative

Creatives we work with understand we've walked in their shoes. Agency and post-production workflows need burst capacity, governance, and intelligent asset reuse.

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Enterprise

Content-heavy operations where Microsoft investments can be connected to practical AI and workflow outcomes.

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Latest Insights

Insights On AI, Microsoft, And Modern Content Operations.

Strategy, case studies, and practical guidance for organisations modernising content workflows on the Microsoft platform.

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Industry Insights4 min read

Why Managed Virtual Desktops Are Essential for Modern Enterprises

Discover how AIR Spaces managed virtual desktops streamline IT management, enhance security, and optimize costs for modern enterprises.

Read more
Strategy4 min read

AI Only Automates 2.5% of Your Work & Why That’s Good News

AI automates just 2.5% of a media executive’s role. Learn why this is to your competitive advantage and how the industry’s most strategic leaders are using AI to enhance creativity, accelerate workflows, strengthening the competitive edge.

Read more
AI & Innovation6 min read

Dear Executive: Your AI Pilots Aren't The Problem, Your Workflows Are

AI value isn’t about models or tokens. It’s about workflows. Learn how Support Partners helps enterprises turn AI into finished, production‑ready results.

Read more

The Support Partners Story

We Combine Strategy, Engineering, Governance, And Support Because Buyers Need Continuity, Not More Vendors.

Support Partners was built around a simple reality: content-intensive operations do not tolerate generic delivery models. Live deadlines, rights considerations, security, archive complexity, and distributed teams all demand technical depth and operational judgement.

That is why we keep the same context from discovery through delivery and into managed support. Clients do not need a workshop that hands off to someone else. They need a partner who can stay accountable for what happens next.

20+ years in content operations
10+ Year Client Relationships
Platform-first delivery model

Get Started

Start Your AI Transformation.

Discover how your organisation can unlock the Microsoft AI platform it already owns and transform content operations.